Contact WD DIGI
Send your message to support@wddigi.com and include GLASS SKY in the subject. You can report a bug, ask about a game setting or request help understanding an observation.
If you use the email composer on this website, it prepares a draft in your email application. Review it and send it there. The website does not send the message automatically.
What to include in a bug report
Describe what you were doing, what you expected and what appeared instead. Include whether the issue happens every time and whether it started after a specific action.
- Game version, if you can find it; the prepared release is version 1.0.0.
- Your Windows version and whether you were using fullscreen or a window.
- Campaign night or survey region, where relevant.
- A screenshot of the issue if it helps and contains no private information.
For installation and launch issues
Note the exact message shown by Windows or Microsoft Store. The game targets Windows 10 version 1809 or later and Windows 11 on x64 systems and uses OpenGL 3.3.
Microsoft account, payment, download entitlement and Store transaction questions may need Microsoft Store support. WD DIGI cannot access your Microsoft account or change its purchase records.
For saves and accessibility feedback
Progress and settings stay on your computer. If a save does not load as expected, describe the last successful session before editing or replacing files.
Tell us which action or visual effect is difficult to use and which setting you have tried. Do not send passwords, payment information or an entire save file in an initial report; we can first identify the smallest relevant detail.
Privacy requests and correspondence
Use support@wddigi.com for a question about this site's privacy notice or to request deletion of support correspondence. Identify the email address or conversation involved so we can understand the request.
Email support is correspondence, not a live chat service. We do not publish a guaranteed response time.
Prepare an email draft
No message is submitted here. Compose a short report, then review and send it in your own email application.